Terms of Service

1. Introduction

Welcome to GulfCoast Residential Services (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website and services (the “Service”). By using the Service, you agree to comply with and be bound by these Terms, as well as our Privacy Policy, which explains how we collect, use, and protect your information.

If you do not agree to these Terms, you may not use the Service. For assistance, please contact us at [email protected].

2. Communications

By using our Service, you consent to receive communications from us, including emails, phone calls, and text messages regarding appointments, service updates, and promotional offers.

• You may opt out of promotional communications at any time by following the unsubscribe instructions in emails or contacting us directly.

• Transactional communications (such as project updates or appointment reminders) are necessary for the Service and cannot always be opted out of.

3. SMS Messaging Terms

By providing your phone number and opting in to receive SMS/MMS messages from GulfCoast Residential Services, you consent to receive:

• Transactional messages (e.g., project updates, reminders).

• Promotional messages (special offers, discounts, or marketing).

Message frequency may vary. Standard message and data rates may apply.

• You can opt out at any time by replying STOP to any message.

• For help, reply HELP or email [email protected].

• Your consent to receive SMS is not a condition of purchase.

• We will never sell or share your phone number with third parties for marketing purposes.

4. Estimates, Purchases, and Payments

When you request a service, inspection, or purchase, you agree to provide accurate and complete information, including:

• Contact details

• Property address

• Payment information

You represent and warrant that you are authorized to provide this information.

• We may use trusted third-party providers to process payments or scheduling.

• We reserve the right to refuse or cancel any request due to service area limitations, scheduling conflicts, errors in pricing, or suspected fraudulent activity.

5. Promotions

From time to time, we may offer promotions, discounts, or special offers. These may have separate terms. If there is a conflict between promotional terms and these Terms, the promotional terms will control.

6. Refunds and Cancellations

Refunds for services are handled case by case, depending on the type of service and the progress of the project.
To request a refund or cancellation, please contact [email protected].

7. Acceptable Use of Content

All content on our website (including text, images, graphics, logos, and videos) is the property of GulfCoast Residential Services or used under license.

You may not:

• Copy, reproduce, or redistribute content without written consent.

• Modify, repost, or use content for commercial purposes without authorization.

8. Limitation of Liability

To the maximum extent permitted by law:

• Our services are provided “as is” and “as available.”
  

• GulfCoast Residential Services is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Service or any roofing project.

• Our total liability, if any, will not exceed the amount paid by you for the specific service giving rise to the claim.

9. Termination and Suspension

We reserve the right to suspend or terminate your access to the Service if you:

• Violate these Terms,

• Provide false or misleading information,

• Engage in fraudulent or unlawful activity, or

• Fail to make required payments.

10. Changes to Terms

We may update or modify these Terms at any time. Updated Terms will take effect immediately upon posting on our website, with the “Last Updated” date revised accordingly.
Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us:

GulfCoast Residential Services

• Email: [email protected]
  

• Phone: (281) 993-ROOF (7663)
  

• Address: 5380 West 34th Street, #188, Houston, Texas 7709